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TUTELA INSIGHTS - RECENT FINDINGS
Our research with past, current and future customers within the senior care market indicates a continued interest in electronic communication.

  • Over 50% of respondents with a family member receiving senior care in the past or present communicate via email to a senior care provider.
  • Over 85% of respondents who work in senior care utilize email on regular basis to communicate with family members.
  • 70% of respondents planning to use senior care providers want regular communication about activity participation.
  • Over 60% of respondents currently in senior living arrangements want to learn about volunteer opportunities.
  • 80% of respondents planning on selecting a senior care provider state it would be very beneficial or useful to have regular updates regarding their family member.

    TUTELA RESEARCH
    Can the Internet lower cost and improve service delivery?
    What are the emerging trends for communication with families?

    Our research has produced insights for our customers. A few findings are listed below:
    • 89% of respondents desire health or well-being updates from a senior care provider
    • 66% of respondents contact assisted living provider for care plan documents
    • 75% want newsletters delivered online
    • 49% prefer digital communication methods for ongoing communication
    SENIOR CARE PROVIDERS - WHAT NOW?
     If you are looking to provide a comprehensive solution that provides compliant communication, consider Tutela Connect. Contact us to learn how we can provide a low cost, yet effective solution that was designed for your business or non-profit organization.

    OTHER RESOURCES
    Learn more about trends within long term care. Visit our resource page.
    • What are consumers thinking and spending?
    • The impact of satisfaction scores and your sales
    • Communication is critical for developing trust
    • What does culture change look like?


    RESOURCE HIGHLIGHT
    Transition Aging Parents provides insight and information to adult children of aging parents. For individuals facing the challenge of an aging parent, this is an excellent resource.