TUTELA INSIGHTS Our research focus is identifying communication trends among care givers and families of seniors. The 2010 survey is now closed and results will be published in the near future. TUTELA RESEARCH Can the Internet lower cost and improve service delivery? What are the emerging trends for communication with families? Our research has produced insights for our customers. A few findings are listed below: 89% of respondents desire health or well-being updates from a senior care provider 66% of respondents contact assisted living provider for care plan documents 75% want newsletters delivered online 49% prefer digital communication methods for ongoing communication OTHER RESOURCES Learn more about trends within long term care. Visit our resource page. What are conusmers thinking and spending? The impact of satisfaction scores and your sales Communication is critical for developing trust What does culture change look like? RESOURCE HIGHLIGHT Transition Aging Parents provides insight and information to adult children of aging parents. For individuals facing the challenge of an aging parent, this is an excellent resource.